FAQs - Fireproof Editing

Frequently Asked Questions

How many revisions do you offer?

We offer one free revision for formatting work, but we will generally make additional small changes for free (e.g. fixing typos). We do not offer revisions for editing work.

Why do you price by the word instead of by the page?

Page counts can be misleading, due to the fact that font sizes can change. Charging by the word gives us a much more accurate idea of how long a piece of work will take to edit, which helps keep our hourly rates consistent.

Will you write content for my website/blog/ebook?

No. We only offer editing and formatting services. However, you can find many great, affordable content writers on sites such as Fiverr.com

Will you ghostwrite my book?

We do not offer ghostwriting services at this time.

I want to have different elements in my ebook and print editions. Is this possible?

Absolutely! We recognize that some elements are better suited to one format over another, which is why we will accommodate most requests for slightly different content across platforms -- whether that's an extra short story that you want to include only in the print edition, or a page of links that you only want to include in the ebook edition.

Will you provide those pretty ornamental flourishes for my formatted book?

Yes! We use a combination of public domain images and original artwork to create ornamental chapter breaks and headings to make your book really stand out. However, if you wish to provide your own artwork in order to ensure greater creative control, we will happily incorporate it into the book design.

What payment methods do you accept?

We accept PayPal and Google Pay.

Can I order your services from Fiverr?

Yes! We offer most of our services on Fiverr as well, where we maintain a five-star average rating: https://www.fiverr.com/elliefirestone. Your order will be treated with the exact same level of quality and care that you would get by ordering from us directly. However, orders from Fiverr may be priced higher due to Fiverr's 20% commission.

Do you offer cover design services?

Not at this time, though it is a possibility for the future.

Payment policy: We require upfront payment for all services under $100. For services over $100, you have the option to pay half the cost up front as a deposit, with the other half due upon delivery of the completed work . We accept PayPal and Google Pay.

Refund policy: We do not offer refunds for completed work. If you decide to cancel your order before our work is complete, we will give you a refund of the original price minus the cost of the completed work.

DISCLAIMER: While good editing and formatting will give you a greater chance of success, purchasing a service through us is NOT a guarantee of publication, representation, favorable reviews, website traffic, manuscript requests, or book sales.